77bet Privacy Policy

77bet ("we", "us") is a trusted online betting platform in Bangladesh. This Privacy Policy explains in detail how we handle your personal information when you use our website, mobile app, and all related services.

By accessing 77bet or creating an account, you confirm that you have read this Privacy Policy in full and consent to the data processing practices described herein. If you disagree with any part of this policy, please refrain from using our platform.

This Privacy Policy is part of our Terms & Conditions Must be read alongside this document. Both apply equally to the use of 77bet services.

When you create an account and use our services on 77bet, we collect the following types of information:

77bet only collects information that is necessary to provide our services. No unnecessary or excessive data is collected.

77bet uses your information only for specific, legitimate purposes. Each purpose is clearly stated below:

• Account Management: To support account registration, login, password recovery, and overall account security.
• Identity Verification (KYC): To verify age and identity, as required by law and to help prevent fraud.
• Payment Processing: To process deposits and withdrawals securely and to maintain transaction records.
• Customer Support: To resolve your complaints, questions, or issues promptly.
• Security & Fraud Prevention: To detect suspicious activity and maintain platform security.
• Service Improvement: To analyze usage patterns and further improve our services.
• Promotional Communications: To keep you informed about new offers and updates, with your consent.
• Legal Obligations: To comply with regulatory directives and applicable legal requirements.

77bet does not share your personal information with third parties, except in the limited, specific circumstances described below:

• Payment Processors: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Technology Service Providers: Limited data may be shared with technology partners required to operate our platform. They are bound by strict confidentiality agreements.
• Legal Authorities: We may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement agency.
• Anti-Money Laundering Authority: Relevant information may be provided to regulatory bodies for the prevention of financial crime.

Outside of the cases listed above, your information will not be shared with any third party. Your data will not be used for marketing or commercial purposes without your consent.

77bet's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies: Essential for maintaining login sessions, security verification, and core site functionality. These cookies cannot be disabled.
• Functionality Cookies: Used to remember language preferences and display settings.
• Analytics Cookies: To understand how the site is used. This information is collected in anonymized form.
• Local Storage: Limited data may be stored on your device to improve app performance.

Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may prevent certain features of the platform from functioning properly.

77bet does not retain your data longer than necessary. Standard retention periods are outlined below:

• Account Information: Retained for up to 5 years after account closure, for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
• Customer Support Records: Retained for up to 2 years after the issue is resolved.
• Technical Logs: Retained for a maximum of 90 days for security purposes.
• Marketing Preferences: Withdrawn consent results in immediate deletion.

Once the retention period expires, data is securely deleted or fully anonymized so that no individual can be identified from it thereafter.

77bet believes every user has the right to control their own data. You may exercise the following rights:

• Right to Access Your Information: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances you may request deletion of your data; however, this may not be possible where legal obligations apply.
• Right to Restrict Processing: You may object to certain specific uses of your data.
• Marketing Opt-Out: You may opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you have objections to how we use your data, you may file a formal complaint.

To exercise any of the rights listed above, please contact our support team. We typically respond within 30 days.

77bet uses industry-leading security technology to keep your data safe:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text; a strong hashing algorithm is used at all times.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Regular Security Audits: External security experts regularly review our systems.
• Access Controls: Only authorized personnel are granted access to the information they need.
• Data Backup: Encrypted backups are maintained regularly to prevent data loss.

77bet is strictly not intended for anyone under the age of 18. We do not knowingly collect any information from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If a minor has created an account using false information, the account will be closed as soon as this comes to our attention.
• If a parent or guardian believes their child is using our platform, please contact the support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

77bet reserves the right to update this Privacy Policy as needed. When changes are made:

• The updated version will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, advance notice will be sent to your registered mobile number or email.
• Continued use of the platform after any changes are made will be considered acceptance of the updated policy.